Trust and Safety

Trust & Safety

At Park In My Parking Space, we are committed to providing a safe, transparent, and reliable platform for people who wish to rent out private parking spaces and for drivers looking to park with confidence.

Our role is to provide the technology that connects users. Safety and compliance depend on responsible use of the platform by all parties.

User Accounts & Accuracy

• All users must register using accurate and up-to-date information.
• Parking space owners are responsible for ensuring that listings are truthful, lawful, and reflect the space being offered.
• Drivers are responsible for reviewing listing details carefully before booking.

We reserve the right to suspend or remove accounts that provide false, misleading, or incomplete information, in accordance with our Terms & Conditions.

Payments & Fraud Prevention

• All bookings and payments must be completed through the Park In My Parking Space website.
• Payments made outside the platform are not protected and may limit our ability to assist with disputes.
• Users should never share payment details with other users.

Parking & Legal Compliance (UK)

Parking Space Owners must ensure that:

• They have the legal right to offer the space for parking.
• The space complies with any leasehold, freehold, council, or property management restrictions.
• The space does not breach local authority regulations or planning conditions.

Drivers must ensure that:

• Vehicles are parked only within the booked space and for the booked duration.
• All local parking rules, signage, and access instructions are followed.
• Vehicles are taxed, insured, and roadworthy in accordance with UK law.

Failure to comply with local parking regulations may result in fines, penalties, or towing, for which Park In My Parking Space accepts no responsibility.

Vehicle Safety & Property

• Drivers should secure their vehicles at all times and avoid leaving valuables visible.
• Parking space owners should take reasonable steps to keep their space accessible and free from known hazards.

Park In My Parking Space does not provide insurance for vehicles, property, or personal belongings. Users are responsible for ensuring they have appropriate insurance cover.

Personal Safety & Communication

• Users are encouraged to communicate through the platform where possible.
• In-person meetings are not required for most bookings.
• If a user feels uncomfortable or unsafe at any stage, they should not proceed with the booking.

Any safety concerns should be reported to us promptly.

Reporting Concerns

We encourage users to report:

• Suspicious or fraudulent activity
• Unsafe or misleading listings
• Breaches of our Terms & Conditions

Reports are reviewed carefully, and appropriate action may be taken, including account suspension or removal.

Disputes & Platform Role

• Park In My Parking Space operates as an online marketplace and does not own, manage, or operate parking spaces.
• We are not a party to the parking agreement between drivers and space owners.
• We are not liable for loss, damage, theft, parking fines, or enforcement actions.

Where possible, we will assist by reviewing information provided through the platform, in line with our Terms & Conditions.

Shared Responsibility

By using Park In My Parking Space, all users agree to:

• Act honestly and respectfully
• Comply with UK laws and local parking regulations
• Use the platform only for its intended purpose

Trust and safety are a shared responsibility, and cooperation from all users helps maintain a reliable service.

Final Recommendation (Strongly Advised)

This Trust & Safety guidance should be read alongside our Terms & Conditions and Privacy Policy.

We recommend that all users review these documents carefully before using the platform.